Dairy Department Associate

5 days ago


Menomonee Falls, Wisconsin, United States Kroger Full time
Job Summary:

We are seeking a highly motivated and customer-focused Dairy Department Associate to join our team at Kroger. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.

Key Responsibilities:
  • Provide outstanding customer service by answering questions, making product recommendations, and offering samples to customers.
  • Maintain a safe and clean environment by adhering to food safety regulations, checking product quality, and reporting any issues to the department manager.
  • Assist the department manager in reaching sales and profit goals by monitoring inventory, labeling and stocking merchandise, and reporting product ordering/shipping discrepancies.
  • Stay current with present, future, seasonal, and special ads to effectively promote products to customers.
  • Adhere to all safety procedures, identify unsafe conditions, and notify store management.
  • Practice preventive maintenance by inspecting equipment and notifying the department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents and report all safety risks, or issues, and illegal activity.
Requirements:
  • Ability to work cooperatively in a high-paced and sometimes stressful environment.
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Retail experience and second language (speaking, reading, and/or writing) are a plus.


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