Product and Process Program Manager

2 weeks ago


Seattle, Washington, United States Tik Tok Full time
Job Title: Product and Process Program Manager About the Role: At TikTok, we're committed to creating a safe and trustworthy marketplace for our buyers, sellers, and creators. As a Product and Process Program Manager, you'll play a critical role in ensuring the quality and efficiency of our ecommerce moderation processes. Responsibilities: * Collaborate with cross-functional teams to identify and resolve ecommerce moderation issues * Design and implement continuous improvement initiatives to increase moderation efficiency and quality * Gather business requirements for ecommerce moderation tools, products, and workflows * Manage the internal launch roadmap to ensure effective launch readiness Qualifications: * Bachelor's degree or above * Experience with project management and complex coordination, preferably in ecommerce governance and social media * Familiarity with ecommerce compliance requirements and internet governance management * Excellent written and verbal communication skills, with the ability to explain complex concepts to stakeholders What We Offer: * A dynamic and inclusive work environment that celebrates diversity and creativity * Opportunities for growth and development in a rapidly evolving industry * A chance to make a meaningful impact on the lives of our users and the communities we serve How to Apply: If you're passionate about ecommerce governance and moderation, and have a strong background in project management and communication, we encourage you to apply for this exciting opportunity.
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