Senior Account Executive

1 month ago

New York, New York, United States Cognigy GmbH Full time
About Cognigy

Cognigy is a leading provider of cutting-edge AI workforce solutions, revolutionizing the customer service industry with its award-winning technology. Our innovative platform empowers businesses to deliver exceptional customer experiences that are instant, personalized, and multichannel. Through the perfect blend of Generative and Conversational AI, Cognigy's AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.

Our Mission

We are committed to empowering our people to be successful as part of a diverse, passionate, and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust.

Job Summary

We are seeking an experienced Enterprise Account Executive to join our expanding US Sales team and help us revolutionize the industry. In this role, you will collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them. You will be responsible for acquiring new F500 enterprise companies from all industries within the defined US geographic territory, building and maintaining an effective pipeline, and running full sales cycles from account planning and targeted prospecting through discovery and qualification, contract negotiation, and close.

Responsibilities
  • Acquire new F500 enterprise companies from all industries within the defined US geographic territory
  • Build and maintain an effective pipeline by self-directed prospecting and working with internal Business Development Representative resources
  • Develop, maintain, and review territory plans that outline how you will meet business goals
  • Run full sales cycles from account planning and targeted prospecting through discovery and qualification, contract negotiation, and close
  • Take a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models, and drive Digital Transformation conversations
  • Coordinate responses to RFPs/RFIs
  • Take a collaborative approach to working closely with various team members, including BDRs, Presales support, Marketing, Product, Finance, and Leadership
  • Represent Cognigy at trade fairs or events that are customary in the industry
  • Prepare, present, and conduct demos, presentations, and customer meetings
  • Use CRM effectively and consistently to track sales cycles and engagement
Requirements
  • You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS or Tech with a focus on F500 enterprises (CCaaS and/or CAI experience is beneficial)
  • You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
  • You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
  • Organization and prioritizing are at the heart of everything you do, and you are disciplined and function well in a remote environment
  • You have professional communication skills and a customer-centric, personable demeanor
  • You can balance driving a sales cycle independently while leveraging internal resources
  • You are comfortable leveraging a partner channel to support the sales process
Growth Potential

At Cognigy, we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training and involvement in high-impact projects that allow you to showcase and advance your unique skills and experience.

Benefits

We offer a range of benefits that make us a fantastic place to work, including an attractive and performance-oriented salary, medical, dental, vision, life, and disability insurance, 401(k), unlimited leave, a unique opportunity to help build and shape the company, flexible working options, colleague recognition, reward, and celebration events, a global Employee Assistance Program, ClassPass membership, ongoing learning and development opportunities, and one paid 'Giving Back Day' each year.

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