Pet Insurance Case Supervisor
1 week ago
At Companion Protect, we are dedicated to enhancing the well-being of pets through exceptional insurance solutions. Our mission is to ensure pets remain healthy and happy, as they enrich our lives. As a member of our team, you will engage in a collaborative and innovative environment, striving to make a significant impact in the pet healthcare sector.
Your Responsibilities:- Oversee the entire claims process from initiation to resolution
- Deliver outstanding customer support
- Advise clients on treatment options and coverage details
- Track and report on the status of claims
- Work closely with veterinary clinics and clients to ensure prompt communication
- Maintain precision and effectiveness in all operational procedures
- Identify and address challenges beyond the claims scope
- Perform additional tasks as required
- Minimum of 3 years in Insurance Claims or a related domain
- Valid Claims Adjuster License issued by the state
- Proficient in Microsoft Office Suite and emerging technologies
- High school diploma or equivalent
- Strong commitment to excellence and teamwork
- Resourceful in problem-solving
- Preferred: Property and Casualty License, Veterinary Technician Certification
This role offers the flexibility of a fully remote or hybrid work arrangement. Join our transparent and growth-focused team that is committed to transforming pet healthcare. We provide competitive benefits and perks to ensure a fulfilling work experience for all employees.
Company Values:At Companion Protect, we celebrate diversity and prioritize our associates' well-being. Our dedication to equal employment opportunities is fundamental to our success. Join us in revolutionizing pet healthcare and making a meaningful difference.
Employee Benefits:- Comprehensive medical, dental, and vision coverage
- 401K plan with company matching
- Subsidized pet insurance options
- Flexible working conditions
- Generous paid time off and leave policies
- Gym membership reimbursement
- Opportunities for community engagement and giving back
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