Heavy Duty Parts Sales Representative
4 days ago
We are seeking a skilled Counter Parts Sales Representative to join our team at FleetPride, Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.
Key Responsibilities- Determine and obtain heavy-duty parts for customers as requested by phone or in person, suggesting related parts for full service.
- Locate and obtain ordered parts for customers from our central warehouse or branch.
- Determine sales prices for customers in accordance with company procedure.
- Handle warranty or defective parts for customers in accordance with company procedure.
- Write up approved charge sales in accordance with company procedure.
- Special order parts on an emergency basis when necessary and appropriate.
- Process approved credits for customers when merchandise is returned.
- Maintain confidentiality of pricing lists and structures as required by company procedure.
- Answer customers' questions about products, prices, availability, and product features.
- Provide customers with current product catalogs.
- Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
- Ensure that the counter parts area is clean and in order, and that display areas encourage sales.
- High School Diploma (or GED or High School Equivalence Certificate)
- Intermediate knowledge level of Windows XP (Excel, Word, and Outlook)
- Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Communicating: Conveying information to others in an effective manner.
- Time management: Managing one's time and the time of others.
- Persuasion: Persuading others to change their minds or behavior.
- Service orientation: Actively looking for ways to help people.
- Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.
The Counter Parts Sales Representative will work in a fast-paced environment with varied temperature changes, minimal chemical hazards, vibration, dust, and vehicle noise.
The physical demands of the job include lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, and carrying up to 50 pounds.
FleetPride, Inc. is a team-oriented company that values pride in our products and services. We are always looking for talented people to join our growing team.
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