ECM Case Manager

1 week ago


Santa Cruz, California, United States FRONT ST MASTER Full time
Job Summary

We are seeking a highly skilled ECM Case Manager to join our team at FRONT ST MASTER. As a key member of our Housing Support Team, you will be responsible for delivering comprehensive care management services and providing community-based care coordination to address service gaps experienced by Medi-Cal recipients.

Key Responsibilities
  • Conduct assessments of individuals referred to the ECM program to identify medical, behavioral health, and social needs.
  • Assess client needs, provide education on self-management techniques, and address barriers to care.
  • Monitor and track the progress of participants in achieving their care plan goals, providing ongoing support and guidance as needed.
  • Collaborate with interdisciplinary team members to coordinate care and optimize outcomes.
  • Provide information on health and mental health care issues, including prevention, early detection, and remedial care to participants, families, other agencies, and the community.
Requirements
  • Bachelor's degree in psychology, social work, or a related field.
  • Three years of experience in an outreach program providing direct services to persons with housing struggles.
  • Knowledge of HIPAA, OSHA, state, and local laws, rules, and regulations, including Department of Health Services.
  • Comprehension of the implementation of a Trauma-Informed approach to participant care.
Working Conditions

The employee may encounter unpredictable client behavior, including verbal assault and physical injury.


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