Regional Member Service Associate

6 days ago


Dubuque, Iowa, United States GreenState Credit Union Full time
Job Title: Regional Member Service Associate Job Summary: We are seeking a highly motivated and customer-focused Regional Member Service Associate to join our team at GreenState Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, building strong relationships, and driving sales growth. Responsibilities: * Provide personalized service to members, responding to their needs and exceeding their expectations * Build and maintain strong relationships with members, understanding their financial needs and providing solutions * Meet and exceed sales targets by promoting credit union products and services * Work collaboratively with the team to achieve business objectives * Stay up-to-date with credit union policies, procedures, and products Requirements: * 1+ year of experience in a similar role or 6 months in an MSR role with knowledge of credit union accounts and products * High energy and sales ability, with excellent interpersonal skills * Accuracy in handling cash and recording daily transactions * Exceptional member service skills, including above-average listening, written, and verbal communication skills * Ability to coordinate and prioritize work assignments, organize work efficiently, and meet established deadlines What We Offer: * Competitive hourly rate: $23.64 - $31.72/hr * Monthly incentive opportunity * Progressive benefits package * Bilingual Pay Program for qualifying applicants Why Join Us: At GreenState Credit Union, we exist to create lasting value for those we serve. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Equal Opportunity Employer: GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union.

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