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Customer Service Representative

2 months ago


Rio Rancho NM USA, United States Presbyterian Medical Services Full time
{"Job Title": "Customer Access Representative", "Job Summary": "We are seeking a highly skilled Customer Access Representative to join our team at Presbyterian Medical Services. As a key member of our healthcare team, you will provide exceptional customer service to our patients and their families, ensuring a positive and memorable experience.

Responsibilities:

* Provide receptionist duties for our center, including patient appointments and registration
* Manage patient flow, billing, and payment collections
* Maintain accurate and up-to-date patient records
* Collaborate with healthcare professionals to ensure seamless patient care

Requirements:

* High school diploma or equivalent required
* Six months experience in a healthcare setting or one year administrative and/or customer service background
* Computer experience required; ability to work with Windows-based programs strongly preferred
* Experience or training in customer service industry preferred
* Experience in medical billing preferred
* Bilingual Spanish/English or Navajo/English preferred

What We Offer:

* Competitive salary
* Nine paid holidays and generous PTO
* Medical, dental, and vision insurance
* Free Life and LTD coverage
* Free discretionary pension plan contribution
* Employee recognition and engagement activities
* Robust training program
* Tuition Reimbursement

Join our team and be part of a mission-driven organization that makes a difference in the lives of our patients and communities.

Equal Opportunity Employer/
Affirmative Action/
M/F/SO/Vet/Disability
"}