Customer Service Representative

1 week ago


Rio Rancho, New Mexico, United States Ascendion Full time
About Ascendion

Ascendion is a leading digital engineering solutions company that empowers growth and delivers captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.

Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Job Title: Customer Service Representative

We are seeking motivated, hard-working professionals to join our growing Technical Support team in Rio Rancho, New Mexico.

Potential candidates should possess strong customer service skills with the ability to provide technical support over the phone and through online chat to their commercial customers.

Responsibilities:

  • Support an advanced ELITE laptop platform
  • Provide technical support to commercial customers
  • Work in a team-oriented environment

Required Skills:

  • PC Hardware knowledge
  • Strong customer service skills
  • Strong phone support experience
  • Strong computer skills within a Microsoft/Windows environment

Location: Hybrid (Rio Rancho, NM)

Salary Range: The salary for this position is between $25,000 - $30,000 annually.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Long-term disability insurance
  • Short-term disability insurance
  • 5 personal days accrued each calendar year
  • 10-15 days of paid vacation time
  • 6 paid holidays and 1 floating holiday per calendar year

Want to change the world? Let us know.



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