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Student Center Support Specialist

2 months ago

Ithaca, New York, United States Higheredmilitary Full time
Job Summary

We are seeking a highly motivated and detail-oriented Student Center Support SO-03 Custodian to join our team. As a key member of the Student Center Facilities Support Team, you will provide exceptional customer service to students, staff, and faculty, while maintaining the cleanliness and organization of our Student Centers.

Key Responsibilities
  • Provide front-line service to students, staff, and faculty, answering questions and assisting with meeting, seminar, and conference needs.
  • Perform routine custodial maintenance and care in various areas throughout the Student Centers.
  • Report key issues and complex audiovisual requests to support leads to ensure the overall execution of critical daily tasks.
  • Work effectively with a variety of building guests and students, demonstrating excellent interpersonal and customer service skills.
  • Leverage basic audiovisual skills to ensure client technologies are consistently met.
Requirements
  • High School diploma or equivalent with at least 1 year of relevant experience in a customer service field, or an equivalent combination of experience and education.
  • Previous experience performing event setups and demonstrated proficiency in basic audiovisual support.
  • Must be able to effectively read and write in English.
  • Basic computer knowledge and troubleshooting experience.
  • Must possess and maintain a valid NY State driver's license.
Physical Requirements
  • Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.
  • Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.).
  • Able to climb an 8 ft. ladder.
  • Able to stand for long periods of time.
  • Must be able to work in all weather conditions and extreme temperatures for extended periods.
  • Must be free of debilitating dust allergies, or have the ability to manage such allergy.