Customer Service Ambassador

6 days ago


West Covina, California, United States Denny's #6854 Full time

**Job Title:** Customer Service Ambassador

**Location:** Denny's #6854

**Estimated Salary:** $25,000 - $35,000 per year

We are seeking a highly motivated and customer-focused individual to join our team as a Host/Hostess. As a Customer Service Ambassador, you will be the first point of contact for our guests and will play a crucial role in ensuring their dining experience is exceptional.

**Key Responsibilities:**

  • Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
  • Demonstrates a sense of urgency and meets service cycle timing standards
  • Seats guests at clean, dry tables utilizing proper seating rotation
  • Determines and provides for any special needs of guests
  • Maintains guest waiting list and adheres to proper seating order procedures
  • Describes promotions and suggestively sells while seating guests; takes initial beverage order
  • Attends to any other guest needs during the entire dining experience as warranted

**Essential Functions:**

  • Must have ability to raise a tray weighing up to 25 lbs.
  • Must be able to bend, stoop, reach, wipe, lift, and grasp
  • Must have sufficient mobility to move and operate in work area
  • Must be able to stand and walk during entire shift
  • Must be able hear well in a loud environment to respond to employee and guest needs
  • Must possess basic math skills (add, subtract, multiply and divide)
  • Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

**Benefits:**

  • Competitive salary range: $25,000 - $35,000 per year
  • Award-winning training program to develop your skills and knowledge
  • Ongoing support and opportunities for advancement
  • Prioritization of staff well-being and work-life balance


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