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Client Services Representative

2 months ago

San Diego, California, United States Integrated Labor Solutions Full time
Job Description

Job Title: Client Services Representative

Job Summary:

Integrated Labor Solutions (ILS) is seeking a highly skilled and customer-focused Client Services Representative to join our team in San Diego, CA. As a key member of our operations team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to client inquiries and provide information about our products and services
  • Resolve client issues in a timely and effective manner
  • Perform various reconciliations and data entry tasks
  • Maintain accurate and up-to-date client records
  • Provide technical support and troubleshooting assistance
  • Collect and report on client feedback

Requirements:

  • High school degree or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in Microsoft Office Suite or similar software
  • Strong attention to detail and organizational skills

What We Offer:

  • Competitive pay with bonus opportunities
  • Employer-paid medical, dental, and vision coverage
  • Employer-paid life, short-term disability, and long-term disability insurance
  • Paid holidays, paid time off, and sick leave
  • 401(k) with employer matching opportunities

About Us:

Integrated Labor Solutions (ILS) is a privately-owned company dedicated to providing innovative solutions to public employees across the nation. We value teamwork, a positive atmosphere, and a commitment to excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.