Affordable Housing Community Outreach Specialist
3 weeks ago
We are seeking a highly motivated and organized Resident Services Coordinator I to join our team at Mutual Housing California.
About the RoleThe Resident Services Coordinator I will provide direct resident assistance, build relationships with community-based organizations, and facilitate planning and coordination of resident community engagement activities. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in diverse, low-income communities.
Key Responsibilities- Direct Resident Service Coordination and Individual Assistance:
- Provide individualized support to residents, including assistance with public benefits, housing stability, and identifying opportunities for employment, education, and personal growth.
- Support residents with concerns about property maintenance, neighbors, and housing re-certifications.
- Develop and maintain a network of service providers to refer residents to address unmet needs.
- Host service partners and workshops to engage residents and promote community building.
- Resident Community Building and Leadership Development:
- Recruit and build relationships with residents through door-knocking, one-on-one meetings, fliers, phone calls, and other effective methods.
- Facilitate planning, coordinate, and host resident community engagement activities to foster neighbor connectedness.
- Build partnerships with community-based organizations to connect residents with local programs, events, and advocacy groups.
- Partnerships and Property Management Coordination:
- Coordinate with Property Management on services provided for residents, including referrals, assessments, and planning for resident meetings and events.
- Focus on residents at risk of losing their housing by brainstorming solutions with Service, Case Manager, and Property Management teams.
- Discuss and collaborate on property and resident safety concerns.
- Design and participate in resident meetings, property events, and other activities.
- Property Based Duties Related to Cornerstone:
- Work across cultures and languages to support residents from diverse backgrounds, including those who are formerly homeless or living with mental illness.
- Support all residents in engagement and housing stability.
- Collaborate with Property Management and on-site case management to achieve positive outcomes.
- A minimum of two years of experience in basic social service delivery, with preference for experience in property-based social services.
- Experience and proficiency in working in diverse, low-income communities with cultural competency and sensitivity.
- Language skill other than English preferred but not required.
- Demonstrates a positive attitude, respect, and rapport with colleagues.
- Basic knowledge of Microsoft Office.
This is a full-time, non-exempt position with an hourly wage of $22.85 and a generous benefits package, including medical, dental, vision, life insurance, and employee assistant program fully covered for employees.
Mutual Housing California offers a comprehensive compensation package that includes optional life, long-term disability, critical illness, identity theft protection, and accident insurance, as well as 16 paid holidays and a 401(k) retirement plan with employer match up to 6% after six months of service.
About UsMutual Housing California brings people and resources together to develop, manage, and support sustainable affordable housing where residents are partners in advancing equitable communities.
Estimated Salary: $49,328 per year (based on 40 hours/week)-
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