Community Outreach Specialist

4 days ago


Sacramento, California, United States First Step Communities Full time

About the Role

We are seeking a skilled Community Outreach Specialist to join our team at First Step Communities. This is a full-time position that requires a strong understanding of social services, particularly with unsheltered individuals.

Job Summary:

The successful candidate will be responsible for providing outreach services to clients enrolled in our shelters, including client-centered triage and system navigation services, building rapport and trust with clients, and creating a therapeutic relationship using trauma-informed care and motivational interviewing.

Key Responsibilities:

  • Develop and maintain relationships with clients, community agencies, and other stakeholders to ensure seamless service delivery.
  • Conduct assessments to identify client needs and develop individualized plans to address those needs.
  • Collaborate with internal teams to provide wraparound services, including housing placement, job training, and education.
  • Document client interactions, services provided, and outcomes achieved.
  • Participate in regular meetings with colleagues to discuss best practices and share knowledge.

Duties and Responsibilities:

  • Manage a caseload of clients and prioritize tasks based on urgency and importance.
  • Utilize technology, including HMIS and mobile devices, to stay organized and connected with clients and colleagues.
  • Engage in ongoing professional development to enhance skills and knowledge in areas such as trauma-informed care, motivational interviewing, and crisis intervention.
  • Work collaboratively with colleagues to promote a culture of respect, empathy, and inclusivity.
  • Support program evaluation and quality improvement initiatives.

Qualifications:

  • Bachelor's degree in social work, psychology, or a related field.
  • Minimum 2 years of experience working in social services, preferably with homeless populations.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability in a fast-paced environment.

Benefits:

  • Competitive salary range: $23.00 - $27.00 per hour.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.

About Us:

First Step Communities is a leading provider of comprehensive support services to individuals experiencing homelessness. Our team of dedicated professionals is committed to empowering people to achieve stability and independence through personalized guidance and connection to local resources.



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