Armed Security Operations Supervisor

2 weeks ago


Salem, Virginia, United States Allied Universal® Full time
Overview


Allied Universal, a leader in security and facility services across North America, offers fulfilling career opportunities that instill a sense of purpose.

In a vibrant, diverse, and inclusive environment, you will join a team that fosters a culture reflected in the communities and clients we serve.

We provide comprehensive benefits including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, discounts, and additional perks for most full-time roles.


Position Summary

Allied Universal Services is currently seeking an

Armed Security Operations Supervisor.

Compensation:
$17.40 per hour

Standard Work Schedule:
Monday - Friday, 7am - 3pm
Flexibility to work outside of this schedule may be required.

The

Armed Security Operations Supervisor

will oversee and coordinate the provision of high-quality services to a designated client. This role serves as a key liaison among clients, Operations Managers, and security personnel. Responsibilities include supervising site staff and delivering coaching, recognition, and disciplinary actions within the approved empowerment range.

Qualifications/Requirements:
- Must be at least 21 years old with a high school diploma or equivalent.
- Strong written and verbal communication skills, with the ability to interact professionally with all levels of personnel and the public.
- Licensing requirements may vary based on state and/or local laws and regulations and may need to be fulfilled prior to employment.
- Successful completion of a background investigation and drug screening is mandatory as a condition of employment, in accordance with federal, state, and local laws.
- Exceptional customer service and communication skills are essential.
- Intermediate computer skills are necessary to operate innovative, wireless technology at client-specific locations.
- Ability to manage crisis situations calmly and effectively at client sites.
- Proficient in utilizing scheduling and billing software to generate reports that require interpretation and action for effective business management.
- Communicates staffing needs to the Operations Manager, which may involve using the requisition process and assisting in identifying and interviewing qualified candidates.
- Ensures that security personnel receive appropriate training, fostering both technical and professional skill development; this includes performance management tasks such as coaching, counseling, and performance evaluations.
- Addresses employee grievances with support from the appropriate HR personnel.

Physical Requirements:
- Capable of working in various environments, including extreme weather conditions.
- Occasionally lift or carry up to 40 pounds.
- Ability to climb stairs, ramps, or ladders during shifts.
- Stand or walk on various surfaces for extended periods.

Closing Statement

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other characteristic protected by law.

For Additional Information:


If you have inquiries regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, or require assistance during the recruitment and/or employment process, please reach out to our local Human Resources department.



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