Technical Product Manager

2 days ago

New York, New York, United States Success Academy Charter Schools Full time
Job Title: Technical Product Owner

We are seeking a highly skilled Technical Product Owner to join our Schooling Solutions department at Success Academy Charter Schools. As a Technical Product Owner, you will play a critical role in managing our school-facing support products, including academic and operational tools.

Key Responsibilities:
  • Manage a significant stack of off-the-shelf educational support platforms, custom development, and integrations, partnering closely with the Technical Product Owner for Publication Systems.
  • Serve as the internal technical manager of products and services schools use to support classroom instruction, management, and communications.
  • Oversee and manage the technical implementation of our new content management systems, and liaise with external vendors to ensure we meet MVP.
  • Effectively manage, communicate with and build relationships with external vendors.
  • Ensure escalations related to the products your team supports are resolved expediently.
  • Partner effectively with the Technology Functional Pillars (e.g. Infrastructure Services, Project Management, Enterprise Data & Analytics, Security, Helpdesk) and other functions such as Education Institute, School Management, Schooling Services, and Operations.
  • Oversee the centralization and coordination of product documentation and user guides to support our train-the-trainer model.
  • Seek out new education applications and take an active role within the application selection committee in determining if a product can be used in our environment.
  • Manage product backlogs, and gather requirements for enhancements and new features.
  • Manage timelines for product implementation, with a keen understanding of our school calendar.
Requirements:
  • Possess 5+ years of experience managing technology.
  • Project management experience a plus.
  • Experience managing educational technology a plus.
  • Experience with Content Management Systems, CSS, DITA, HTML a plus.
  • Proven experience motivating, and managing external vendors.
  • Exhibit strong work ethic and grit, are able to thrive in a fast-paced, deadline-oriented environment.
  • Able to independently and successfully manage large-scale projects.
  • Embodies strong communication skills both oral and written.
  • Have the ability to build and maintain relationships with various stakeholders, including executive leadership.
  • Are a learner who is inquisitive, self-reflective, passionate, and committed to providing world-class schooling.
  • Are flexible in taking on a variety of job duties and go beyond expectations.
What We Offer:

We offer a competitive compensation package, including a salary range of $80,000 to $100,000 per year, depending on experience. We also offer a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at https://www.successacademies.org/.

We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world.

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