Heating and Air Conditioning Support Professional

2 weeks ago


Westland, Michigan, United States Sharon's Heating & Air Conditioning Full time
About the Role

We are seeking a skilled Customer Relations Representative HVAC to join our Sharon's Heating & Air Conditioning team. The successful candidate will provide exceptional customer service, manage schedules, and work closely with our service technicians and sales estimators.

Key Accountabilities
  • Receiving calls from customers and responding in a professional and courteous manner.
  • Providing accurate and efficient scheduling services.
  • Managing customer expectations and resolving any issues promptly.
  • Collaborating with the service team to ensure seamless delivery of services.

Requirements and Qualifications
  • Minimum 3 years of customer-facing experience.
  • Proven ability to handle multiple priorities and tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Demonstrated commitment to delivering high-quality customer experiences.
  • Basic knowledge of HVAC principles and practices.

What We Offer
  • A competitive salary of $17.00 - $20.00 per hour.
  • A comprehensive benefits package, including healthcare, paid time off, and retirement plan.
  • Ongoing training and development opportunities.

How to Apply

Please submit your application, including your resume and a cover letter, to apply for this exciting opportunity.



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