Customer Service Ambassador

4 weeks ago


Lenoir City, Tennessee, United States State Farm Insurance Full time

As a Customer Service Ambassador at State Farm Insurance, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:

  • Assisting customers with inquiries, complaints, and policy changes
  • Providing accurate and timely information regarding insurance products and services
  • Processing policy applications, renewals, and cancellations
  • Handling billing and payment inquiries
  • Resolving customer issues and complaints in a professional and efficient manner
  • Collaborating with team members to ensure customer satisfaction
  • Maintaining accurate customer records and updating information as needed
  • Following company policies and procedures to ensure compliance with insurance regulations
  • Staying updated on industry trends and changes in insurance policies
  • Continuously improving knowledge and skills through training and development opportunities

State Farm Insurance is committed to providing a positive and supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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