IT Support Specialist

1 week ago


Richmond, Virginia, United States Jobot Full time
Job Title: IT Engineer

Jobot is seeking a skilled IT Engineer to join our team. As an IT Engineer, you will be responsible for providing technical support and troubleshooting for our computer systems, hardware, and software.

Key Responsibilities:
  • Evaluate, enhance, and create processes to improve the efficiency of technology support.
  • Provide advanced troubleshooting and develop solutions for escalated hardware and software issues.
  • Support for Windows 10 and newer OS, MS Office (365), and related email tools.
  • Manage and troubleshoot basic networking issues, VOIP devices, and mobile devices.
  • Collaborate with cross-functional teams to investigate and resolve complex problems.
  • Assist in domain administration, managing users, devices, and groups.
Requirements:
  • Excellent problem-solving skills and outstanding communication and customer service skills.
  • Proficiency with various online applications and management of network and local printers/plotters.
  • Expertise in Windows Server environments and related technologies.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A competitive salary range of $70,000 - $75,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development.

At Jobot, we value providing superior customer service and are committed to the successful operation of our information technology systems. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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