Banking Professional

1 week ago


Charlotte Hall, Maryland, United States PNC Full time

As a Part-Time Teller at PNC, you will provide exceptional customer service and accurately perform high-volume customer banking transactions. You will educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.

This role will be based in a retail banking branch, where you will deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. You will identify banking opportunities during customer interactions and refer as appropriate.

You will be responsible for:

  • Identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
  • Educating customers on options for managing financial transactions by leveraging technology, tools, and resources.
  • Adhering to all policies and procedures, demonstrating sound judgment within established limits.

PNC Employees take pride in our reputation and expect our employees to be:

  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

This role requires:

  • Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based on company, business, and/or individual performance.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include medical/prescription drug coverage, dental and vision options, 401(k) with PNC match, pension, and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, and a robust wellness program with financial incentives.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.



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