Dental Office Coordinator
4 weeks ago
Restore Dental is seeking a dedicated and compassionate Bilingual Dental Treatment Coordinator & Dental Biller to join our team in downtown Los Angeles.
About UsWe pride ourselves on providing exceptional dental care in a friendly and comfortable environment. Our team is dedicated to making every patient feel valued and cared for, and we believe that clear communication is key to excellent service.
Position SummaryAs our Bilingual Dental Treatment Coordinator & Dental Biller, you will be the bridge between our Spanish-speaking patients and our dental team. Your responsibilities will include coordinating treatment plans, managing patient accounts, processing insurance claims, and ensuring a seamless experience for all our patients.
Key Responsibilities:- Patient Coordination: Assist Spanish-speaking patients in understanding their treatment plans, scheduling appointments, and addressing any questions or concerns.
- Billing and Insurance: Manage patient accounts, process insurance claims, and ensure accurate billing. Communicate with insurance companies to resolve any discrepancies.
- Customer Service: Provide a warm and welcoming environment for all patients, ensuring they feel comfortable and informed throughout their visit.
- Administrative Support: Assist with front desk duties, including answering phones, checking in patients, and maintaining patient records.
- Bilingual (Spanish/English): Fluent in both Spanish and English to effectively communicate with our diverse patient base.
- Experience: Previous experience in a dental office setting, particularly in treatment coordination and billing, is preferred.
- Customer Service Skills: Exceptional interpersonal skills with a friendly and compassionate demeanor.
- Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.
- Technical Skills: Proficiency in dental software and basic office applications.
- Inclusive Environment: Be part of a team that values diversity and inclusivity.
- Professional Growth: Opportunities for professional development and advancement within the dental field.
- Supportive Team: Work with a collaborative and supportive team dedicated to providing the best patient care.
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