Dental Office Coordinator
8 hours ago
About Restore Dental
We are a leading dental practice dedicated to providing exceptional patient care and innovative dental solutions. Our team is compassionate and committed to creating a welcoming environment for all patients.
Key Responsibilities:
Patient Interaction:
Greet patients warmly and assist with check-in and check-out procedures.
Provide information about treatment plans and answer patient questions.
Coordinate financial arrangements and discuss payment options.
Scheduling and Coordination:
Schedule patient appointments, consultations, and follow-ups.
Manage the dental provider's calendar to optimize patient flow.
Confirm appointments and handle rescheduling or cancellations.
Administrative Duties:
Maintain accurate patient records and update information as needed.
Verify insurance eligibility and process claims.
Handle billing inquiries and collect payments.
Communication:
Answer phone calls and respond to messages promptly and professionally.
Collaborate with clinical staff to ensure seamless patient care.
Assist with marketing initiatives and patient retention programs.
Qualifications:
High school diploma or equivalent; additional education in office administration or dental assisting is a plus.
Previous experience in a dental or medical office setting preferred.
Proficient with dental practice management software and Microsoft Office Suite.
Excellent verbal and written communication skills.
Strong organizational abilities and attention to detail.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of dental terminology and insurance processes is advantageous.
Exceptional customer service skills with a patient-centric approach.
What We Offer:
Competitive salary commensurate with experience.
Health, dental, and vision insurance.
Paid time off, holidays, and sick leave.
Opportunities for professional development and growth.
A supportive and collaborative team environment.
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