Customer Service Representative

2 weeks ago

Evansville, Indiana, United States Knitwell Group Full time
About Us

Lane Bryant is a leading plus-size fashion brand that has been empowering women for over 120 years. Our founder, Lena Bryant, revolutionized the fashion industry by creating a brand that celebrates individuality and self-expression. Today, we continue to inspire confidence and self-love in our customers through our inclusive and diverse product offerings.

About the Role

We are seeking a skilled and passionate Stylist to join our team. As a Stylist, you will be responsible for providing personalized styling services to our customers, helping them find the perfect outfits and accessories that suit their individual needs. You will use your product knowledge, authenticity, and fashion expertise to create positive experiences for our customers and drive sales growth.

The Impact You Can Have
  • Welcome and engage with customers to understand their needs and support their shopping experiences.
  • Share your knowledge of our products and services with customers to outfit and inspire them.
  • Create lasting connections with customers through Personal Styling appointments.
  • Exceed customers' expectations using customer experience, incentive, and product knowledge techniques for success.
  • Promote in-store events and company programs that support the brand.
  • Ensure a clean, neat, well-presented store by maintaining floor-sets and visual brand standards.
What You'll Bring to the Role
  • 1 year specialty retail experience
  • Passion for styling and love of working with people
  • Knowledgeable about what's trending in fashion
  • Flexible availability - including nights, weekends, and holidays
  • Ability to read, write, and communicate in English
  • Proficient with technology, including an ability to operate store systems accurately
  • Strong communication skills with an ability to multi-task and balance multiple customers at one time
Benefits
  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities

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