Senior Technical Support Specialist
4 days ago
As a Senior Technical Support Specialist at AspenTech, you will play a critical role in ensuring the reliability and performance of our complex OT systems worldwide. Your expertise will be essential in providing world-class support to our customers, resolving complex technical challenges, and building lasting relationships through professional communication.
Key Responsibilities:
- Provide technical support for complex computer-based control data systems to ensure customer systems are properly maintained with the highest level of reliability.
- Troubleshoot, resolve, or escalate customer incidents in a timely and efficient manner, documenting all interactions according to contract maintenance and warranty.
- Stay up-to-date with relevant federal and state laws and regulations, and document all customer interactions.
- Mentor and support junior staff to resolve related industry problems reported by customers.
- Support customers as they deploy, configure, and report incidents with their OSI system.
Requirements:
- Bachelor's or Master's degree in Electrical Engineering, Systems Engineering, or a related field.
- 5-8 years of relevant experience, with at least 1 year of experience providing customer technical support.
- Strong technical background in automation and computers.
- Familiarity with ADMS and public utilities is a plus.
- Knowledge of computer programming is preferred.
- Ability to learn new tools and technologies quickly.
- Ability to learn various languages such as Python or similar.
-
Senior Technical Support Specialist
6 days ago
Medina, Ohio, United States Aspen Technology Full timeJob Title: Sr Technical Support EngineerAspenTech is a global leader in software solutions, empowering industries to meet the increasing demand for resources in a sustainable and profitable manner. Our Digital Grid Management software suite, including AspenTech OSI products, enables power and utilities companies to achieve superior real-time control,...
-
Technical Support Specialist
1 week ago
Medina, Ohio, United States Open Systems International Full timeAbout the RoleWe are seeking a highly motivated and innovative Associate Technical Support Engineer to join our industry-leading software support team. As a key member of our team, you will be responsible for resolving customer technical support issues, providing consultation on AspenTech Engineering software, and delivering high-quality training to our...
-
Technical Support Specialist
21 hours ago
Medina, Ohio, United States Open Systems International Full timeRole OverviewAt AspenTech, we're driven by our passion for innovation and our commitment to excellence. We're seeking a highly motivated and detail-oriented Associate Technical Support Engineer to join our industry-leading software support team.Your ImpactAs a Technical Support Engineer, you will be the primary point of contact for our customers, providing...
-
Senior Data Transformation Specialist
4 days ago
Medina, Ohio, United States BS&A Full timeJob Title: Senior Data Transformation SpecialistWe are seeking a highly skilled and detail-oriented Senior Data Transformation Specialist to join our team at BS&A Software. As a key member of our team, you will play a crucial role in collecting, analyzing, and converting data from various third-party sources into our software solutions.Key...
-
Senior Data Integration Specialist
5 days ago
Medina, Ohio, United States BS&A Full timeJob Title: Senior Conversion EngineerWe are seeking a highly skilled and detail-oriented Senior Conversion Engineer to join our team at BS&A Software. As a key member of our ETL Software Development team, you will play a crucial role in collecting, analyzing, converting, and integrating data from various third-party data sources into our software...
-
Senior Data Conversion Specialist
4 weeks ago
Medina, Ohio, United States BS&A Full timeJob Title: Senior Conversion EngineerWe are seeking a highly skilled and detail-oriented Senior Conversion Engineer to join our team at BS&A Software. As a key member of our team, you will play a crucial role in collecting, analyzing, converting, and integrating data from various third-party data sources into our software solutions.Key...
-
Senior Caregiver
3 weeks ago
Medina, Ohio, United States Husky Senior Care Full timeAbout Husky Senior CareHusky Senior Care is a reputable provider of in-home care services, dedicated to supporting seniors in their homes across the Greater Seattle area. Our team is committed to delivering high-quality care and creating a supportive work environment for our caregivers.We are seeking experienced caregivers who can provide companionship,...
-
Senior Worldwide Specialist
3 weeks ago
Medina, Ohio, United States Amazon Web Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Worldwide Specialist to join our Amazon Web Services (AWS) team. As a key member of our Worldwide GenAI GTM team, you will be responsible for leading the development and execution of go-to-market strategies for Amazon Bedrock, a cloud-based AI platform.Key ResponsibilitiesLead the...
-
Senior Worldwide Specialist
3 weeks ago
Medina, Ohio, United States Amazon Web Services, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Worldwide Specialist to join our Amazon Web Services (AWS) team. As a key member of our Worldwide GenAI GTM team, you will be responsible for leading the go-to-market strategy for Models on Bedrock, focusing on expanding model choice and access for customers.Key ResponsibilitiesLead Models...
-
Enterprise Software Support Specialist
3 weeks ago
Medina, Ohio, United States BS&A Full timeJob DescriptionBS&A Software, a leading software organization, is seeking a highly motivated Enterprise Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing professional, courteous, and efficient product support for our applications.Key Responsibilities:Provide technical support to customers...
-
Caregiver/Personal Care Specialist
2 days ago
Medina, Ohio, United States Senior Helpers - Northeast Ohio Full timeJob DescriptionWe are seeking a compassionate and dedicated individual to join our team as a Caregiver/Personal Care Specialist. As a member of our team, you will have the opportunity to make a meaningful difference in the lives of our clients.Responsibilities:Assist with personal care and daily living activitiesProvide companionship and emotional support to...
-
Caregiver/Personal Care Specialist
3 weeks ago
Medina, Ohio, United States Senior Helpers - Northeast Ohio Full timeJob DescriptionWe are seeking a compassionate and reliable Caregiver/Personal Care Specialist to join our team at Senior Helpers - Northeast Ohio. As a Caregiver, you will play a vital role in providing high-quality care and companionship to our clients in the comfort of their own homes.Responsibilities:Assist with personal care activities, such as bathing,...
-
Experienced Senior Care Provider
2 months ago
Medina, Ohio, United States Senior Helpers- Greater Akron & Medina Full timePosition OverviewNOW HIRING QUALIFIED CAREGIVERSSenior Helpers - Greater Akron & Medina is actively seeking compassionate and dedicated individuals to fill caregiver roles. We value those who are committed to enhancing the quality of life for seniors.Qualifications:Must be at least 18 years of ageHigh School Diploma or equivalentSuccessful completion of a...
-
Senior Living Nurse
4 weeks ago
Medina, Ohio, United States Broadway Creek Senior Living Full timePerks and BenefitsWe offer a comprehensive package of benefits to support your well-being and career growth:Earn up to 1% wage increase every quarterRefer a friend and earn $1000 for each person hiredGenerous PTO planCareer development opportunitiesEmployee-engaged scheduling systemEmployee appreciation events and attendance programsAffordable medical,...
-
Experienced Senior Care Provider
2 months ago
Medina, Ohio, United States Senior Helpers- Greater Akron & Medina Full timePosition OverviewNOW HIRING QUALIFIED CAREGIVERSSenior Helpers is actively seeking individuals who are caring and compassionate to fill the role of Senior Caregiver.Qualifications:Must be at least 18 years of ageHigh School Diploma or equivalentSuccessful completion of a Background CheckPossession of a Valid Driver's LicenseCurrent Auto Insurance...
-
Bereavement Support Specialist
4 days ago
Medina, Ohio, United States Hospice of the Western Reserve Full timeJob SummaryHospice of the Western Reserve is seeking a compassionate and skilled Bereavement Support Specialist to join our team. In this role, you will provide bereavement assessment screenings, interventions, and support to patients' families, as well as assist transdisciplinary teams with high-risk situations and facilitate bereavement support groups.Key...
-
Senior Diesel Mechanic
3 weeks ago
Medina, Ohio, United States Schneider Full timeJob Title: Senior Mobile Diesel Technician Job Summary: We are seeking a highly skilled Senior Mobile Diesel Technician to join our team at Schneider. As a Senior Mobile Diesel Technician, you will be responsible for performing all minor and major repairs on trucks, containers, and trailers. You will work outside the shop, serving as the on-site...
-
Nurse Practitioner
3 weeks ago
Medina, Ohio, United States WellBe Senior Medical Full timeAbout UsAt WellBe Senior Medical, we're revolutionizing the way medical care is delivered. Our mission is to change the way healthcare is delivered around the country by providing home-based medical care to patients who need it most.Our ApproachWe believe that healthcare should be delivered in the comfort of the patient's own home. Our team of licensed...
-
Senior Living Community Care Specialist
4 weeks ago
Medina, Ohio, United States farrington court retirement community Full timeSenior Living Community Care AssistantWe are seeking a compassionate and dedicated individual to join our team at Farrington Court Retirement Community as a Senior Living Community Care Assistant.Our mission is to provide exceptional care and companionship to our senior residents, ensuring they live a fulfilling and comfortable lifestyle.Key...
-
Senior Diesel Mechanic
3 weeks ago
Medina, Ohio, United States Schneider Full timeJob Title: Senior Mobile Diesel TechnicianJoin Schneider as a Senior Mobile Diesel Technician and take on a challenging role that requires technical expertise and strong communication skills.Location and ScheduleMedina, OH1st ShiftFULLTIME; Wednesday-Friday plus every other weekend, 6 a.m.-4:30 p.m.Job SummaryMainly work outside the shop as a Senior Mobile...