Revenue Cycle Specialist

2 weeks ago


Richmond, Virginia, United States Ensemble Health Partners Full time
Unlock Your Potential as a Public Benefit Specialist

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. We offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

The Opportunity:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

This position is on-site at VCUHS in Richmond, VA. As a Public Benefit Specialist, you will interview uninsured/under-insured patients to determine eligibility for a state Medicaid benefit or location Financial Assistance program. You will assist with application processes to facilitate accurate and appropriate submissions and follow up on submitted applications to ensure timely billing or adjustment processing.

Essential Job Functions:
  • Reviewing all referred uninsured/under-insured patients for program eligibility opportunities, initializing and coordinating the application process to facilitate accurate and appropriate submissions
  • Effectively communicating with the patient to obtain documents that must accompany the application
  • Following submitted applications to determination point, updating applicable insurance information and ensuring timely billing or adjustment posting
  • Documenting all relevant actions and communication steps in assigned patient accounting systems
  • Maintaining working knowledge of all state and federal program requirements; shares information with colleagues and supervisors
  • Developing and maintaining proactive working relationship with county/state/federal Medicaid caseworker partners, working collaboratively with other revenue cycle departments and associates.
  • Other job duties as assigned.
Employment Qualifications:
  • Minimum years and type of experience: 1-2 years of experience in healthcare industry, interacting with patients regarding hospital financial issues.
  • Minimum Education: High School Diploma or GED. Combination of post-secondary education and experience will be considered in lieu of degree.
  • Certifications: CRCR within 9 months of hire.

We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our culture is rooted in collaboration, growth, and innovation. We invest in your professional development and offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.



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