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Customer Experience Coordinator

2 months ago

Cranston, Rhode Island, United States Nazs Halal of Cranston Inc Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team at Nazs Halal of Cranston Inc as a Restaurant Assistant Manager. As a key member of our management team, you will be responsible for ensuring a positive customer experience and driving sales growth in our restaurant.

Key Responsibilities
  • Cash Handling and Customer Engagement: Ensure accurate order processing, handle customer inquiries, and maintain a clean and welcoming environment.
  • Inventory Management and Scheduling: Manage inventory levels, schedule staff, and oversee closing procedures, including cash management and vendor orders.
  • Upselling and Marketing: Identify opportunities to increase sales through catering and other marketing initiatives.
  • Team Leadership: Provide guidance and support to front-of-house staff to ensure exceptional customer service.
Requirements
  • Availability and Experience: Must have flexible availability, including working closing shifts, and prior restaurant experience or extensive customer service experience.
  • Positive Attitude and Teamwork: Demonstrate a positive attitude, strong work ethic, and ability to work effectively in a team environment.
Benefits
  • Competitive Compensation: Receive competitive pay and possible overtime opportunities.
  • Employee Perks: Enjoy paid meals and metrics-based bonus opportunities.