Distribution Territory Lead
3 days ago
Company Overview
Riverstone Logistics (RLX) is a dynamic logistics company committed to delivering exceptional results to our clients. We strive to maintain high levels of quality and customer satisfaction through innovative solutions and teamwork.
Job Summary:
This role involves managing multiple logistical operations associated with the delivery of customer merchandise. The successful candidate will ensure that all deliveries are completed within established time frames while maintaining high levels of quality and customer satisfaction.
Key Responsibilities:
- Manage logistical operations associated with delivery of customer merchandise.
- Use route planning software to create efficient delivery routes.
- Provide information for contract carriers performing delivery services.
- Resolve customer, vendor, and residential consumer issues throughout the day.
- Identify problem areas to improve operational efficiencies.
- Ensure that all deliveries are completed within established time frame.
- Confirm contract carriers complying with contract and industry expectations.
- Allocate and request additional resources as needed.
- Exercise independent judgement with respect to operational needs.
- Develop and mentor staff to reach goals, train staff on company policies and procedures.
- Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues.
- Ensure compliance with corporate warehouse policies, procedures, and programs.
- Overseeing the supervision of up to 5 direct reports within the region.
- Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, and addressing complaints/resolving problems.
- Collaborate with fellow peers on daily functions including work allocation, training, and problem resolution.
- Recruit motor carriers and delivery contractors.
Estimated Salary: $105,000 per year.
Requirements:
- Bachelor's degree in business or related field preferred, but not required.
- Regional travel requirement.
- Exceptional verbal and written communication skills.
- Must have very strong time management skills.
- Be able to prioritize multiple tasks at the same time effectively.
- Bilingual is preferred.
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