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H&M Sales Associate

2 months ago

Fort Wayne, Indiana, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Key Responsibilities
  • Provide personalized service to customers, offering style advice and product recommendations to meet their needs and preferences.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and H&M collections.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Process transactions accurately and efficiently, handling customer payments and returns in a professional and courteous manner.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping experience for customers.
Requirements
  • Passion for customer service and a commitment to delivering exceptional experiences.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 20 pounds and stand for long periods of time.
What We Offer

As a Retail Sales Associate with H&M Group, you will have the opportunity to work in a dynamic and inclusive environment, with a focus on customer service and sales excellence. We offer competitive compensation and benefits, as well as opportunities for growth and development within the company.