Tax Office Manager

4 weeks ago


Fort Wayne, Indiana, United States H&R Block Full time

Job Title: Multi-Unit Team Leader

Job Summary:

We are seeking a highly motivated and experienced Multi-Unit Team Leader to join our team at H&R Block. As a Multi-Unit Team Leader, you will be responsible for providing leadership and guidance to our tax office teams, ensuring exceptional client experiences, and driving business growth.

Key Responsibilities:

  • Manage office staffing, operations, and logistics for multiple offices
  • Partner with the District General Manager to create and implement office-level growth plans and client growth targets
  • Assist in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and resolve associate issues
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules and ensure accurate timekeeping
  • Travel between offices as required

Requirements:

  • People management experience with a demonstrated ability to grow and develop associates
  • Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture
  • Strong decision-making and judgment skills, with the ability to function well in a fast-paced environment
  • Strong interpersonal and communication skills, with a customer-centric mindset
  • Computer proficiency with the ability to use MS Office
  • Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

About H&R Block:

We are a leading provider of tax preparation and financial services, committed to helping our clients achieve their financial goals. Our team is dedicated to providing exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our team as a Multi-Unit Team Leader.


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