Seasonal Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - CLUB Member Services. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting the benefits of our CLUB membership, and driving sales growth.
Key Responsibilities:- Provide world-class customer service to our guests, ensuring a positive and productive shopping experience.
- Promote the benefits of our CLUB membership, highlighting the value and rewards that come with joining.
- Execute all CLUB operational and compliance programs, ensuring seamless execution and high-quality results.
- Stay knowledgeable about our products, services, and promotions, making recommendations to customers and driving sales growth.
- Meet and exceed sales and service metrics, contributing to the success of our store.
- High school diploma or equivalent experience.
- 0-2 years of experience in a customer-facing role, preferably in retail or sales.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement savings plan and paid time off.
- Discounts on retail merchandise, restaurants, and other Bass Pro Shops benefits.
Bass Pro Shops is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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