Customer Service Representative
3 weeks ago
At Progressive Leasing, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing top-tier support and service to our customers through their lease-to-own experience.
Key Responsibilities:- Provide exceptional customer service and support through in-bound and out-bound calls
- Responsible for resolving customer issues and concerns in a timely and professional manner
- Work collaboratively with internal teams to ensure seamless customer experience
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
- Phone experience in a customer service/call center environment preferred
- Competitive compensation package
- Full health benefits, including medical, dental, vision, and life insurance
- Company-matched 401(k) plan
- Paid time off and paid holidays
- Diversity and inclusion initiatives
We are an equal opportunity employer and welcome diversity in the workplace. We do not discriminate based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, or any other characteristic protected by law.
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