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Head of Customer Relations
3 months ago
We are seeking a dedicated Lead Customer Service Representative to enhance our customer engagement and satisfaction. This role is essential in ensuring that our clients receive exceptional service and support.
Key Responsibilities- Oversee daily operations of the customer service team.
- Provide guidance and support to team members to foster a positive work environment.
- Implement effective customer service strategies to improve client satisfaction.
- Assist in resolving complex customer inquiries and issues.
- Monitor performance metrics and suggest improvements.
The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to lead a team effectively. Previous experience in customer service or a related field is preferred.
Join Our TeamAt Circle K Stores, Inc., we value our employees and strive to create a supportive and rewarding work environment. If you are passionate about delivering excellent customer service and leading a team, we encourage you to consider this opportunity.
