Desktop Support Specialist

2 days ago


TX United States INSPYR Solutions Full time
Job Title: Desktop Support Specialist

We are seeking a skilled Desktop Support Specialist to join our team at INSPYR Solutions. As a Desktop Support Specialist, you will be responsible for providing first-level technical support to our clients, troubleshooting and resolving issues with their workstations, laptops, and network software and hardware.

Responsibilities:
  • Provide first contact support for all IT-related services
  • Troubleshoot and resolve issues with workstations, laptops, and network software and hardware
  • Install, diagnose, repair, maintain, upgrade, and recover computer hardware, mobility devices, print devices, peripherals, and equipment
  • Perform hardware moves, installs, and/or changes
  • Reconfigure workstations, laptops, and mobile devices
  • Troubleshoot network and system connectivity
  • Provide timely and accurate updates of asset management records
Requirements:
  • Working knowledge and proficiency in PC, printer, telephony, mobility, and other ancillary IT device configuration/support
  • Experience with Intune is preferred
  • Working knowledge and proficiency in the latest workstation environments (Office 365, Windows 7/10)
  • Microsoft O/S including Windows 10, Office, web browsers, virus protection, and other standard and ancillary workstation and ancillary device software
  • PC, printer, telephony, mobility, and other ancillary IT device configuration/support
  • Mobility provisioning, deployment, and tracking
  • Working knowledge and proficiency of workstation software deployment techniques
  • Working knowledge and proficiency in Microsoft Word, Excel, Project, PowerPoint, and Visio
  • Working knowledge and proficiency in Microsoft SCSM/SCCM
  • Working knowledge and proficiency in Microsoft Active Directory
  • Working knowledge of WAN/LAN technologies in medium to large enterprises
  • Internet and cloud-based technologies
Benefits:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • Much more

At INSPYR Solutions, we are committed to delivering flexible technology and talent solutions that meet the unique needs of our clients. We strive for excellence and focus on the human aspect of our business, working seamlessly with our talent and clients to match the right solutions to the right opportunities.



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