Cloud Service Administrator

3 weeks ago


Portland, Oregon, United States First Tek Full time
Job Title: Cloud Service Administrator

Job Summary:

We are seeking a highly skilled Cloud Service Administrator to join our team at First Tek. As a key member of our IT department, you will be responsible for the administration and maintenance of our cloud-based services, including Azure and M365.

Responsibilities:

* Administer and maintain Azure and M365 services, including Exchange Online, Teams, and OneDrive
* Provide technical expertise and support to the Help Desk regarding M365 services
* Work with vendors and other teams to resolve escalation issues
* Install and configure Exchange messaging/SMTP server hardware
* Provide patching, maintenance, and support of existing on-premises messaging system products and services
* Facilitate continuous high availability of business-critical Messaging tools

Requirements:

* Bachelor's degree in information/computer technology or related field (preferred)
* 8 years of experience in information technology with an applicable associate or bachelor's degree
* 10 years of experience without a degree or applicable degree
* Direct work experience in information technology performing cloud service-based system administration
* 2 years of experience with scripting skills sufficient to maintain Exchange and Teams Online environment
* 5 years of experience troubleshooting messaging and hybrid cloud system level problems

Preferred Skills:

* Experience with implementation of Teams Phone/Calling: sip trunk, direct routing and session border control knowledge
* Experience working with Simple Mail Transport Protocol (SMTP) filtration system or email filtration/e-mail protection technology
* Experience with Public Key Infrastructure (PKI) and certificate authority
* Experience with high availability technologies
* Experience working in a large production environment

Additional Requirements:

* Valid U.S. Driver's License is required

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