Retail Sales Associate

6 days ago


Lenexa, Kansas, United States Westlake Hardware Full time

About Westlake Ace Hardware

A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. Headquartered in Lenexa, Kansas, the company has been serving customers for over a century.

Our Core Values

At Westlake Ace Hardware, we are guided by our Core Values of Service, Passion, Respect, Integrity, Teamwork, and Excellence. These values are at the heart of everything we do, and we are looking for individuals who share these values and are committed to delivering exceptional customer service.

Job Summary

The Cashier is responsible for providing excellent customer service and ensuring a smooth checkout experience for our customers. This role involves operating a cash register, handling customer transactions, and maintaining a clean and organized checkout area.

Key Responsibilities

  • Customer Service
    • Project a positive and friendly demeanor at all times.
    • Greet customers entering and throughout the store, and thank them by name when possible.
    • Clear customer checkout lines quickly and efficiently.
    • Answer and monitor all calls and pages promptly and courteously.
    • Communicate any problems or issues that require management assistance.
    • Build product knowledge and assist customers with store layout and product location.
  • Register Operations
    • Follow all cash register transaction procedures.
    • Responsible for balancing the register drawer.
    • Adhere to any store programs or promotions that require implementation at the cash registers.
    • Participate in store and cashier meetings.
  • Front End Appearance and Upkeep
    • Keep the front end, including checkout areas and entrance doors, neat and clean at all times.
    • Assist with keeping impulse counters stocked and faced, and rotate fresh merchandise as seasons change.
    • Ensure fresh ads are stocked in shopping carts at all times.
    • Ensure forms and supplies are stocked at all times.
    • Assist with decorating the front end according to the store program.
    • Call for cart pickups when necessary.
    • Inform management when merchandise returns need to be put away.
  • Other Essential Requirements
    • Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others.

Requirements

  • High School or GED equivalent.
  • Cashier experience preferred.
  • Customer service experience preferred.
  • Ability to stand, walk, lift (up to 25lbs), and climb.

Compensation

$11.00 to $12.00 per hour.



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