Retail Operations Specialist

6 days ago


Lenexa, Kansas, United States Compass Group, North America Full time
Job Summary

As a Retail Operations Specialist with Compass Group, North America, you will play a critical role in ensuring the seamless delivery of food and beverage services to our clients. This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Food Service Operations: Ensure the proper assembly and service of food and beverages to meet client expectations.
  • Cash Handling and Reporting: Responsible for accurate cash handling and completion of daily, weekly, and monthly reports, including inventory management and production records.
  • Customer Service: Respond to customer needs and concerns, resolving issues in a professional and timely manner.
  • Menu Planning and Ordering: Assist with menu planning and ordering using company-approved programs and initiatives.
  • Department Security: Ensure the department is opened and closed in accordance with security policies.
  • Associate Training and Development: Assist in the selection and orientation of new associates, oversee training, and ensure daily and weekly tasks are completed.
  • Compliance and Safety: Comply with federal, state, and local regulations, as well as company policies and procedures related to food safety, personal safety, and loss prevention.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in food service or retail operations preferred.
  • Skills: Excellent communication and customer service skills, ability to work effectively in a team environment, and basic math skills.
Benefits:

As a Compass Group associate, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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