Sales and Events Coordinator

3 months ago

Cottonwood Heights, United States Market Street Grill and Oyster Bar Full time
Market Street Grill & Oyster Bar is looking for a talented, energetic professional to fill our Private Dining Coordinator position. The Private Dining Coordinator will be our onsite contact for private dining events and will promote our private dining program by receiving incoming leads, upselling products and services, processing contracts and BEOs, prepping event paperwork and serving as liaison between customers and operations staff. This essential role is a combination of administrative tasks, event creation & organization and venue oversight & upkeep.

This position is full-time, on-site at our Cottonwood location, mostly Monday-Friday with some nights and weekends as needed. The Private Dining Coordinator will have a high level of autonomy and requires problem-solving in a fast-paced environment. Strong skills in building customer relationships, time management, response time, and accuracy are vital attributes to succeed in this role.

Requirements:
  • Handles communication professionally with potential and existing clients (e-mail & phone)
  • Conducts tours of the event spaces with potential clients as needed
  • Helps clients plan their events with menus, layout, timelines, etc.
  • Upsell products and services to increase total event sales revenue
  • Connects clients with vendors (photographers, DJ's, florists, bakers)
  • Ensures event documents are accurate and up to date
  • Assists and leads staff in setting up and executing events
  • Excellent written and verbal communication
  • Creative problem solving and works well under pressure
  • Strong organizational skills and the ability to multi-task
  • Maintain a clear channel of communication with operations staff
  • Assist with repair and maintenance of banquet physical assets
  • Work closely with both the General Manager and Sales Director to drive private dining bookings

Experience and Qualifications:
• 3+ years in a high-volume restaurant environment
• Positive attitude, friendly demeanor, and a team player
• Results-oriented and achievement-driven.
• Ability to work independently, especially in the area of arranging and conducting onsite information meetings and customer or vendor visits.
• Handle multiple tasks in an organized manner. Prioritize to ensure a balanced and efficient workload. Produce high-quality work with speed and accuracy.
• Excellent oral, written, and telephone communication skills and the ability to relate well to working professionals and operations staff
• Excellent customer service, communication, and time management skills with both employees and outside vendors and guests.
• Ability to meet deadlines and resolve problems
• Proficient in Microsoft Office products including 365, Word, Excel
• High School diploma or GED required

Not required but considered a plus:
• Experience with EasyCater, MonkeyMedia, TripleSeat, Resy, etc
• Experience with front desk/receptionist, customer/guest service experience in a professional office setting and/or food service industry
• Experience with event coordination planning

Dress: Business Casual

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