Part Time Guest Service Ambassador

4 days ago

Tampa, Florida, United States AVE by Korman Communities Full time

Guest Services Representative Role Overview

A Guest Services Representative at AVE by Korman Communities is the face of our brand, responsible for setting a great first impression to residents, clients, and visitors. We're seeking a hard-working and passionate individual to join our team and deliver exceptional service.

Key Responsibilities:

  • Anticipate and address residents' needs, ensuring their expectations are exceeded.
  • Communicate with residents and guests directly through various channels, including emails, phone calls, and face-to-face interactions.
  • Collaborate with management, maintenance, and housekeeping team members to ensure seamless operations.
  • Manage day-to-day operations, including key card creation, package logging, check-in and check-out procedures, and more.
  • Provide directions and recommendations for local points of interest to residents and clients.

Requirements:

  • Face-to-face customer service experience.
  • Strong interpersonal and relationship building skills.
  • Ability to problem solve and proactively alleviate potential resident concerns.
  • Willingness to master industry systems and programs.

Benefits:

  • Robust training program and ongoing professional development opportunities.
  • PTO, medical, vision, dental, and 401k (permanent full-time roles only).
  • Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only).

About AVE by Korman Communities:

We're a brand of Korman Communities, a family-owned-and-operated real estate company dedicated to creating raving residents. Our first-class residential communities offer flexible living solutions, including fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.

We're committed to delivering unparalleled carefree living, with professional, friendly teams on site to provide exceptional service, complimentary amenities, and fun resident events to create a sense of community.

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