Customer Service Representative

5 days ago


Roslyn, Washington, United States Rallye Motor Company Full time

The Rallye Motor Company is seeking a highly skilled Customer Service Representative to join our Lexus Sales Business Development Center team. As a key member of our team, you will be responsible for providing exceptional customer service to our luxury clients, supplementing the sales team by answering client inquiries in a timely and effective manner, and scheduling sales appointments and logging appointments in E-leads.

Key Responsibilities:

  • Supplement the sales team by answering client inquiries in a timely and effective manner.
  • Schedule sales appointments and log appointments in E-leads.
  • Promote current sales programs to clients.
  • Field phone and internet inquiries.
  • Work closely with sales representatives.
  • Conduct follow-up calls.

Requirements:

  • Previous automotive BDC or Call Center experience required.
  • Previous customer service experience and strong phone skills required.
  • Trainable in various computer systems.
  • Excellent verbal/written communication and organization skills.
  • Outgoing and patient personality with outstanding customer relations ability.
  • Professional personal appearance.
  • Weekend and AM availability required.

Benefits:

  • Great benefits package including medical, dental, and vision coverage for employee and family.
  • Company-paid life insurance and optional additional coverage.
  • Voluntary short-term and long-term disability available.
  • Additional voluntary benefits including Aflac and LegalShield.
  • Paid time off.
  • Paid holidays.
  • 401K plan.
  • Employee Assistance Program.


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