Customer Service Representative
5 days ago
The Rallye Motor Company is seeking a highly skilled Customer Service Representative to join our Lexus Sales Business Development Center team. As a key member of our team, you will be responsible for providing exceptional customer service to our luxury clients, supplementing the sales team by answering client inquiries in a timely and effective manner, and scheduling sales appointments and logging appointments in E-leads.
Key Responsibilities:
- Supplement the sales team by answering client inquiries in a timely and effective manner.
- Schedule sales appointments and log appointments in E-leads.
- Promote current sales programs to clients.
- Field phone and internet inquiries.
- Work closely with sales representatives.
- Conduct follow-up calls.
Requirements:
- Previous automotive BDC or Call Center experience required.
- Previous customer service experience and strong phone skills required.
- Trainable in various computer systems.
- Excellent verbal/written communication and organization skills.
- Outgoing and patient personality with outstanding customer relations ability.
- Professional personal appearance.
- Weekend and AM availability required.
Benefits:
- Great benefits package including medical, dental, and vision coverage for employee and family.
- Company-paid life insurance and optional additional coverage.
- Voluntary short-term and long-term disability available.
- Additional voluntary benefits including Aflac and LegalShield.
- Paid time off.
- Paid holidays.
- 401K plan.
- Employee Assistance Program.
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