Loan Operations Specialist

3 days ago


TN United States First Horizon Bank Full time
Job Summary

We are seeking a highly organized and detail-oriented Loan Operations Account Specialist to join our team at First Horizon Bank. As a key member of our Loan Operations team, you will be responsible for processing incoming and outgoing documents, ensuring timely and accurate delivery of mail, and maintaining compliance with policy and procedures.

Key Responsibilities
  • Process incoming and outgoing documents to make designated loan information available to users digitally
  • Ensure timely and accurate delivery of mail
  • Maintain compliance with policy and procedures
  • Work with others to ensure that the entire team's work is within Service Level Agreements (SLA)
  • Assist with onboarding new employees
  • Perform other duties as assigned
Requirements
  • High school diploma with 0-2 years of experience in lending or related field required
  • Bachelor's degree with Loan - Consumer and/or Commercial experience, or experience working with or identifying loan documents preferred but not required
Skills and Abilities
  • Strong written and verbal communications skills
  • Teamwork/teambuilding skills
  • General office skills including: typing, filing (alphabetically and numerically), and applicable technology (ARX, ALS, FDR, Hogan, etc.)
  • High attention to detail and ability to concentrate on work in spite of distractions
  • Strong computer skills (Word, Excel, Outlook)
  • Strong organizational and prioritization skills
Work Environment

This is a full-time position working Monday - Friday, 8:30 AM - 5:30 PM. The ideal candidate will be able to lift and carry up to 30 lbs and maintain regular, punctual attendance.

About Us

First Horizon is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We are committed to creating a more equitable society and strive to elevate equity, provide capital and counsel, and commit to excellence in everything we do.



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