Current jobs related to Client Success Specialist - Little Ferry, New Jersey - Mighty Networks Inc
-
Customer Success Advocate
3 weeks ago
Little Ferry, New Jersey, United States Swooped Full timeAbout Our CompanySwooped is a global remote-first company with a presence in the United States and Europe, and a team of distributed employees. We're a leader in the mobile 3D capture application space, transforming the remodelling and renovation industry with our innovative technology.Job DescriptionWe're seeking a highly skilled Customer Success Specialist...
-
Client Support Manager
3 weeks ago
Little Ferry, New Jersey, United States Passthrough Full timeAbout PassthroughPassthrough is a cutting-edge company that's revolutionizing the way investors interact with private markets. Our mission is to make investing in private equity and venture capital as easy as using a popular stock trading app.Job Title: Client Support ManagerWe're seeking a highly skilled Client Support Manager to join our team. As a Client...
-
Head of Institutional Customer Success
2 weeks ago
Little Ferry, New Jersey, United States Varsity Tutors, a Nerdy Company Full timeAbout the RoleWe are seeking a highly experienced and results-driven Head of Institutional Customer Success to lead our customer success division and drive the growth of our institutional business. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive customer success strategy that aligns with our...
-
Head of Institutional Customer Success
2 weeks ago
Little Ferry, New Jersey, United States Varsity Tutors, a Nerdy Company Full timeAbout the RoleNerdy, the parent company of Varsity Tutors, is seeking a seasoned professional to lead our Institutional Customer Success division. As the Head of Institutional Customer Success, you will be responsible for driving the growth and success of our institutional business, while delivering exceptional customer experiences.Key ResponsibilitiesDesign...
-
Little Ferry, New Jersey, United States Varsity Tutors, a Nerdy Company Full timeAbout the RoleWe are seeking a highly experienced and dynamic Head of Institutional Customer Success to lead our Varsity Tutors for Schools team. This critical senior leadership role will be responsible for leading an institutional customer success division and playing a pivotal part in expanding our institutional business and maximizing team performance.Key...
-
Sales Enablement Specialist
3 weeks ago
Little Ferry, New Jersey, United States Dice Full timeSales Enablement SpecialistDice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking a Sales Enablement Specialist in Atlanta, GA. This role will interact with the UK team and the time zones are more aligned.Key Responsibilities:Develop, deliver, and train onboarding,...
-
Talent Acquisition Specialist
3 weeks ago
Little Ferry, New Jersey, United States Ceridian Full timeAbout the OpportunityCeridian is seeking a highly skilled sales professional to join our team as a Talent Acquisition Specialist. In this role, you will be responsible for driving revenue growth and expanding our presence in the talent intelligence market.Key ResponsibilitiesManage a sales quota for a portfolio of Talent SaaS productsAlign with marketing,...
-
Home Health Therapist Specialist
10 hours ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeBAYADA Home Health Care, a leading provider of home health care, is seeking an experienced Occupational Therapist to join our team in Little Ferry, New Jersey.Job OverviewThis is an exciting opportunity to work with our multidisciplinary team, providing rehabilitative care and skilled nursing to clients in their homes throughout Hudson County.As a Home...
-
Nurse Care Specialist
2 weeks ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeJob Title: Home Health Care RNWe are seeking a skilled and compassionate Registered Nurse (RN) to provide high-quality care to clients in their homes. As a Home Health Care RN, you will have the opportunity to make a meaningful difference in the lives of our clients and their families.About the Role:* Provide one-on-one care to clients in their homes,...
-
Sales Enablement Specialist
3 weeks ago
Little Ferry, New Jersey, United States insightsoftware Full timeAbout the RoleAs a Sales Enablement Specialist at insightsoftware, you will play a critical role in supporting the sales team to drive business growth and success. This is an exciting opportunity to join a high-energy, high-performance global team and contribute to the development of our quickly growing sales organization.Key ResponsibilitiesDesign and...
-
Customer Service Representative
3 weeks ago
Little Ferry, New Jersey, United States Miaplaza, Inc. Full timeAbout Miaplaza, Inc.Miaplaza, Inc. is a mission-driven company dedicated to innovative education solutions for children who learn in diverse ways. Our vision is to elevate online learning by applying the most successful approaches in virtual education to create an accessible and inclusive homeschool curriculum platform.Job Title: Customer Service...
-
Digital Transformation Specialist
3 weeks ago
Little Ferry, New Jersey, United States Shockoe | Mobile by Design Full timeAbout Shockoe | Mobile by DesignWe're a force of digital transformation, offering the excitement of a startup with the stability of an industry leader. Our team is passionate about innovation, creativity, and driving change through technology.Life at ShockoeWe offer a comprehensive benefits package, including 100% medical premium coverage, 5 weeks of PTO, 1...
-
Travel Planner
3 weeks ago
Little Ferry, New Jersey, United States Cosmo Travel Full timeTravel Specialist GroupsCosmo Travel is seeking a highly skilled and passionate Travel Specialist to join our team. As a key member of our team, you will be responsible for researching and planning unique travel experiences for our clients.Responsibilities:Conduct thorough research on various travel destinations to provide expert recommendations to...
-
Nurse Specialist
1 week ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeJob Description & RequirementsBAYADA Home Health Care is seeking a skilled Registered Nurse (RN) for a nursing job in Little Ferry, New Jersey.Specialty: Private DutyDiscipline: RNDuration: OngoingEmployment Type: StaffCome for the flexibility, stay for the culture.We offer our Registered Nurses:One on one careFlexible scheduling based on your...
-
Account Executive, Events Specialist
4 weeks ago
Little Ferry, New Jersey, United States Horizon Sports & Experiences Full timeJob Title: Account Executive, EventsAbout the Role:We are seeking an exceptional Account Executive to join our Events & Experiential team at Horizon Sports & Experiences. As a key member of our team, you will support a variety of brand clients in delivering high-quality events and experiences.Key Responsibilities:Work closely with the Account team to manage,...
-
Cloud Sales Specialist
4 weeks ago
Little Ferry, New Jersey, United States Intermedia Cloud Communications Full timeAbout Intermedia Cloud CommunicationsWe are a leading provider of cloud communications and collaboration technology, empowering businesses to connect better. Our strong track record of growth, profitability, and commitment to creating an inclusive environment makes us an exciting place to work.The RoleWe are seeking a highly skilled Cloud Sales Specialist to...
-
Nurse Specialist
4 days ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeBAYADA Home Health Care is seeking a skilled Registered Nurse to provide high-quality care to clients in their homes.Job RequirementsSpecialty: Private DutyDiscipline: RNDuration: OngoingEmployment Type: StaffCome for the flexibility, stay for the culture. At BAYADA, we prioritize work-life balance and offer a range of benefits to support our nurses.Our...
-
Nurse Care Specialist
7 days ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeBAYADA Home Health Care is seeking a skilled and compassionate Registered Nurse (RN) to provide high-quality care to clients in the comfort of their own homes.Job Description & RequirementsSpecialty: Private Duty Discipline: RN Duration: Ongoing Employment Type: Staff As a Registered Nurse with BAYADA, you will have the opportunity to make a meaningful...
-
Nurse Specialist
2 weeks ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeAbout BAYADA Home Health CareWe're a leading provider of home health care services, dedicated to delivering high-quality care to our clients. Our team of experienced nurses and caregivers work together to provide personalized support and care to individuals of all ages and abilities.Job DescriptionWe're seeking a Registered Nurse (RN) to join our team as a...
-
Nurse Specialist
2 weeks ago
Little Ferry, New Jersey, United States BAYADA Home Health Care Full timeAbout BAYADA Home Health CareAt BAYADA Home Health Care, we're dedicated to delivering exceptional care to our clients in the comfort of their own homes. Our team of skilled nurses and caregivers work tirelessly to provide personalized support and assistance to individuals of all ages and abilities.We're seeking a compassionate and dedicated Registered Nurse...
Client Success Specialist
2 months ago
Mighty Networks Inc is an innovative platform dedicated to empowering creators and entrepreneurs in building and managing their communities.
Our mission is to unlock the potential of community-driven experiences by providing essential tools and resources that foster meaningful connections and engagement.
The OpportunityWe are looking for a proactive and adaptable Client Success Specialist to join our dynamic team.
In this position, you will play a crucial role in delivering outstanding support and cultivating strong relationships with our Mighty Pro users.
You will serve as the liaison between our users and our product, ensuring that community creators have the necessary resources, support, and guidance to thrive.
Additionally, you will collaborate with our development and product teams to advocate for our customers and assist in resolving any reported technical challenges.
Your responsibilities will also include conducting sales calls and following up on potential leads to promote our various plans.
In this role, you'll have the opportunity to:
Provide prompt and empathetic assistance to users through various channels, primarily focusing on written communication (email, chat, video calls).
Comprehend user requirements and deliver customized solutions that enhance their experience with Mighty Networks.
Collaborate with the product team to communicate user feedback and contribute to product enhancements.
Develop and maintain an in-depth understanding of the Mighty Networks platform and its features.
Identify and propose innovative and alternative solutions to effectively address customer concerns.
Monitor and analyze user engagement, recognizing trends and opportunities to improve internal procedures for enhancing user satisfaction.
Contribute to the development of support resources, including help articles, tutorial videos, and FAQs.
Work closely with the sales and marketing teams to identify upsell or cross-sell opportunities.
Conduct sales calls via video and follow-ups to engage and persuade potential customers, ensuring successful conversion of inquiries into sales.
De-escalate frustrated customers through empathetic written and verbal communication over email, chat, and video calls.
Take full ownership of issues and proactively engage in problem-solving until resolution is achieved.
Qualifications• 2+ years of experience in customer support, community management, or a related field.
• Excellent communication skills, both written and verbal.
• Previous experience in sales.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work independently as well as collaboratively within a team.
• Familiarity with Intercom.
• Experience working with multiple cross-functional teams.
• Passion for community building and a keen interest in digital platforms.
• Ability to simplify complex technical concepts for less technical teammates and customers.
• Experience in hosting webinars and/or group sessions.
• Experience in creating procedures, documentation, and project planning.
• Availability for PST working hours.
What We Offer
• A dynamic and supportive remote work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• A chance to be part of a company that is transforming the landscape of community-led experiences.
