Retail Operations Manager

6 days ago


Caledonia, Michigan, United States SpartanNash Full time
About SpartanNash

SpartanNash is a leading grocery distributor and retailer in the United States. We deliver high-quality products and services to our customers through a combination of innovative technology, operational excellence, and a commitment to sustainability.


Job Overview

The Store Lead - Bakery Department will be responsible for overseeing the day-to-day operations of the bakery department in one of our retail stores. This role will ensure that all sales goals are met, customer satisfaction is exceeded, and company policies are followed.


Responsibilities
  • Inventory Management: Order and maintain inventory in the bakery department, utilizing inventory control procedures to ensure product freshness and quality.
  • Product Quality Control: Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas.
  • Team Leadership: Manage a team of associates who complete all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date-sensitive rotation.
  • Customer Service: Maintain familiarity with all products carried in the department as well as throughout the store. Know ad items, special prices, coupon deals, or other features that apply to the store's sales and rewards programs.

Requirements
  • Education: High School Graduate (Required) or Equivalent (GED).
  • Experience: 0-2 years of retail experience preferred.
  • Skills: Strong written and verbal communication, and bookkeeping skills. Good organization, prioritization, decision-making, problem-solving, and conflict management skills.
  • Physical Requirements: May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally.

Benefits

SpartanNash offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


Estimated Salary

$45,000 - $60,000 per year, based on experience and location.



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