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Customer Service Representative

2 months ago

Roseville, Ohio, United States BellStores Inc Full time
Job Details

Job Title: Customer Service Representative

Job Location: Roseville, OH

Job Type: Full-time

Salary: $13.25 Hourly

Job Summary

BellStores Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Process Transactions: Handle cash, credit card transactions, and other payment methods with accuracy and efficiency.
  • Stock and Merchandise: Restock shelves, coolers, and back rooms with merchandise, ensuring a well-stocked and organized store environment.
  • Teamwork: Collaborate with other store employees to achieve sales goals, maintain a clean store environment, and provide excellent customer service.
  • Physical Demands: Stand for 90% of the workday, lift up to 40 pounds, reach above head, bend, push, and pull carts and equipment.
Requirements
  • Outgoing and Pleasant: Ability to work with the public, handle customer complaints, and provide excellent customer service.
  • Reliable and Honest: Dependable and honest, with a strong work ethic and commitment to excellence.
  • Physical Ability: Ability to stand for long periods, lift, bend, and push/pull carts and equipment.