Leadership Development Manager

3 days ago

Sandusky, Ohio, United States Whitewater Express Car Wash Full time
Company Overview: At WhiteWater Express Car Wash, we're more than just a car wash; we're a family built on respect, communication, and a passion for people. Our dedicated teams are passionate about people and leading others, and we believe that personal growth is the key to our organizational growth.

In this role, you'll be part of a dynamic team that's committed to providing exceptional customer experiences while promoting teamwork, flexibility, and adaptability.

Salary: $15-$17 per hour with opportunities for growth based on performance.

Job Description:
*Applicants must be 18 years or older to be considered for this role due to working in heavy machinery zones.*

We're seeking an ambitious individual who thrives in a fast-paced environment, ensuring every customer gets an exceptional experience while meeting business objectives. As a Shift Leader, you will lead your team to provide top-notch service, meet productivity targets, and maintain a clean and safe work environment.

Key Responsibilities:
  • Lead by example, demonstrating strong leadership skills and setting high standards for your team.
  • Develop and implement effective strategies to increase customer satisfaction and loyalty.
  • Maintain accurate records and reports, including attendance, sales, and customer feedback.
  • Collaborate with other teams to achieve common goals and improve overall operational efficiency.

Required Skills and Qualifications:
  • Must be able to lift 50 pounds.
  • A burning desire to serve others and ensure every customer gets an exceptional experience.
  • A team player who thrives on collaboration to achieve awesome results.
  • An eagerness to tackle new and exciting challenges every single day.
  • The ability to handle business in an outdoor, all-weather, and rapidly changing environment.
  • Flexibility in your schedule, including early evening and weekend availability.

Benefits:
  • No late nights - Hours of Operation: 7:30 am - 8 pm.
  • LEARN AND EARN: Start at $15.00 per hour and GROW up to $17.00 per hour within 60-90 days as you develop and thrive with us.
  • Tip Program: Earn extra cash and make our customers smile—exclusive for hourly team members.
  • Free Car Washes: Because we like to keep things sparkling.
  • Vacation Time: Because we believe in a work-life balance.
  • Internal Professional Development: Because your growth is a priority.
  • Pet Insurance: To keep your furry friends healthy and happy.
  • Top-Notch Benefits: Including health, dental, and vision insurance to eligible team members.
  • Company Matching 401(k) Plan: To help you build your financial future.
  • Additional Coverages: For life, short-term, and long-term disability; for your peace of mind.
  • Flexible Spending Account (FSA): For medical and child expenses, so you can take care of what matters most.

What Your Day Will Look Like:
Get ready for the next level of leadership (Store Manager, assistant to the General Manager) by actively pursuing personal and professional growth and development.

You'll lead your team to be the car wash experts, educate them on how to assist customers in choosing the perfect car washes, memberships, and wash books, and ensure the car wash, tunnel, back room, vacuum lot, and the entire property are guest-ready at all times.

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