Seasonal Member Services Representative

1 week ago


Jacksonville, North Carolina, United States Planet Fitness Full time
About Us

At Planet Fitness, we're dedicated to providing an exceptional fitness experience for our members. As a Seasonal Member Services Representative, you'll play a vital role in delivering outstanding customer service and creating a welcoming environment for our members.

Key Responsibilities
  • Provide exceptional customer service by filling in for available shifts when needed.
  • Check members into the system and assist with the new account sign-up process.
  • Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner.
  • Detailed cleaning in all areas of the facility.
Requirements
  • Exceptional customer service skills and ability to interact in a positive and professional way with members and co-workers.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
  • Punctuality and reliability are a must.
Benefits
  • Free Planet Fitness Black Card Membership.
  • Employee Assistance Program (EAP) for free and confidential access to counseling resources.
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.
Why Work with Us

We're a dynamic and growing company with a strong commitment to our members and employees. As a Seasonal Member Services Representative, you'll have the opportunity to make a real difference in people's lives and be part of a team that's passionate about fitness and customer service.



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