Italian Food and Beverage Ambassador

2 weeks ago


Boston, Massachusetts, United States Eataly North America Full time
Job Title: Events and Education AssociateJob Summary

Eataly North America is seeking a highly motivated and enthusiastic Events and Education Associate to join our team. As a key member of our events and education team, you will be responsible for assisting guests with making informed shopping decisions by sharing the stories behind Eataly's products and advising on food and beverage pairings.

Key Responsibilities
  • Provide exceptional customer service by responding to guest inquiries and offering recommendations on products and services.
  • Develop and maintain comprehensive knowledge of Eataly's products through training and active use of our product library.
  • Communicate daily and monthly new information to Eataly teams.
  • Prepare and execute product tastings and demonstrations.
  • Interact with Eataly teams and vendors to pass information on to Buying, Private Events, and Public Relations teams.
  • Assist with events, such as feste and sagre, and tours for guests.
  • Circulate store regularly to ensure shopping carts are available in designated areas.
  • Open and close cash till and ensure accurate accounting of all transactions, collections, and disbursements during the work shift.
Requirements
  • High school diploma or equivalent.
  • Knowledge of and passion for Italian food and beverage.
  • Outstanding communication and relationship-building skills.
  • Outgoing personality and ability to sell.
  • Intermediate computer skills.
  • Retail and/or restaurant experience preferred.
Benefits
  • Medical, Dental, Vision Insurance.
  • Paid Time Off.
  • Paid Parental Leave.
  • 401K with match or RRSP.
  • Bonus program.
  • Free family meal daily.
  • Discounts at Eataly.
  • Classes on products and Italian cuisine.
  • Referral bonus program.

Eataly North America is an equal employment opportunity employer. We are committed to diversity and inclusion in the workplace.



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