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Commercial Insurance Service Representative
2 months ago
Built on meritocracy, our company culture rewards self-starters and those who prioritize customer satisfaction.
Brown & Brown is seeking a Commercial Client Service Representative to join our team in Meridian, Idaho.
This role involves servicing client requests and questions, providing prompt and efficient service, and assisting in the retention of existing accounts and quoting new business.
Key Responsibilities:
- Servicing inbound calls, emails, and daily tasks
- Determining acceptability and placement of coverage
- Responding to requests for certificates of insurance or auto ID cards
- Maintaining a focus on timeliness and completeness when interacting with clients and carrier personnel to minimize errors and omissions claims
- Utilizing an electronic filing manager to ensure company compliance
- High school diploma or equivalent required
- Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
- Strong oral and written communication skills
- Exceptional customer service and interpersonal skills
- Demonstrated critical thinking and problem-solving skills
- 1-3 years Commercial Insurance experience
- P&C license preferred
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Paid Time Off (PTO)
- Generous benefits package: health, dental, vision, 401(k), etc.
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Student Loan Repayment Program