Insurance Customer Service Representative

4 weeks ago


Meridian, Idaho, United States Mustard Seed Financial & Insurance Full time

Job Title: Personal Lines Insurance Customer Service Representative

About the Role:

We are seeking a highly skilled and customer-focused Personal Lines Insurance Customer Service Representative to join our team at Mustard Seed Financial & Insurance. As a key member of our team, you will be responsible for providing exceptional service and support to our valued clients.

Key Responsibilities:

  • Handle inbound calls and provide prompt and efficient assistance to clients regarding their personal lines insurance policies.
  • Proactively review client policies to identify potential coverage gaps or opportunities for savings.
  • Process policy changes accurately and efficiently, ensuring all client information is up to date.
  • Assist clients with filing and managing insurance claims, providing guidance and support throughout the process.
  • Build strong relationships with clients, establishing trust and loyalty through exceptional service.

Requirements:

  • Familiarity with personal lines insurance products and policies.
  • Excellent interpersonal skills and a passion for delivering exceptional service.
  • Strong organizational skills and the ability to handle multiple tasks simultaneously.
  • Clear and effective communication in both verbal and written forms.
  • Ability to collaborate with colleagues and contribute to a positive and supportive work environment.

Benefits:

  • Annual Base Salary Based on Experience
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Hands on Training
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Evenings Off


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