Program Director Lead
3 weeks ago
About Behavioral Health Group
\Behavioral Health Group (BHG) is a leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders.
\Job Summary
\The Program Director oversees the daily operations of a treatment program, including direct supervision of the team. This role ensures optimal performance in operations, staffing, training, compliance, and customer service.
\Main Responsibilities
\- \
- Oversee patient admission, medication delivery, patient processing, chart preparation, and community resource utilization\
- Address complaints and grievances promptly\
- Maintain high standards of infrastructure\
- Handle urgent and emergent issues outside regular hours\
- Regularly report on and improve treatment program performance\
- Manage revenue collection and budgeted expenditures\
- Ensure schedule adherence and minimize overtime\
- Adhere to attendance standards and report work-related issues\
- Lead and mentor team members to achieve annual goals and objectives\
- Enforce Code of Ethics and Conduct\
- Execute and supervise comprehensive training programs\
- Coordinate internal and external training and audits\
- Moderate weekly team meetings\
- Serve as Corporate Compliance Officer\
- Maintain adequate staffing levels, manage recruitment, and address team morale and grievances\
- Evaluate key leaders' performance\
- Manage hiring, termination, and unemployment claims with Human Resources\
- Manage time off requests, timekeeping, and payroll approvals\
- Ensure regulatory and accrediting agency compliance\
- Qualifications:\
- \
- At least one year supervisory level experience, preferably in healthcare setting\
- Technically competent leader with significant experience in management of substance abuse treatment services\
- Valid driver's license required\
- Advance knowledge of medication-assisted treatment\
- Excellent verbal and written communication skills\
- Sound judgment and integrity\
- Effective decision-making\
- Demonstrated knowledge of ethical standards\
- Basic computer/word processing skills\
- Physical Requirements and Working Conditions:\
- \
- Ability to communicate effectively by phone or in person at normal volumes\
- Vision adequate to read correspondence, computer screen, forms\
- Variable workload, periodic high stress and activity level\
- Interactions with patients who may be ill, have infectious diseases, have mental health diagnoses, or involved in criminal justice system\\[p]\
Benefits and Perks
\We offer competitive salary ($70,000 annually), generous paid time off for vacation, holidays, and personal needs, flexible schedules, investment in your growth through role-based training and advancement opportunities, comprehensive benefits, recognition and rewards, employee perks, and more.
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