Claims Processing Specialist

2 weeks ago


Lake City, Minnesota, United States Hearth & Home Technologies Full time

About Hearth & Home Technologies:

Hearth & Home Technologies stands as the premier manufacturer of hearth products, encompassing a diverse range of gas, electric, and wood-burning fireplaces, as well as stoves. Our commitment to delivering exceptional products and ensuring customer satisfaction is unwavering.

Position Overview:

The Seasonal Claims Specialist role is integral to our operations, reporting directly to the Quality Manager. This position operates on a standard schedule of 8:00 AM to 4:30 PM, Monday through Friday. While this seasonal role does not include benefits, it does offer paid holidays and PTO in accordance with applicable policies and laws.

Key Responsibilities:

  • Facilitate the collection of documentation for freight damage claims to enhance reimbursement from carriers.
  • Accurately process product warranty and freight damage claims in alignment with warranty protocols.
  • Resolve warranty issues by adhering to established warranty policies and collaborating with Technical Services, Sales, and Quality Assurance teams.
  • Handle Sales Orders, Credit Memo Requests, and Return Material Authorizations efficiently.
  • Maintain comprehensive and precise records within Salesforce applications.
  • Conduct calls and emails related to customer warranty inquiries, ensuring adherence to quality standards while providing exemplary service in a contact center environment.

Qualifications:

  • Preferred background in customer service or a related field.

Essential Skills:

  • Proficient in computer applications, including Microsoft Office, with a strong aptitude for various software and databases, alongside precise data-entry capabilities.
  • Ability to work autonomously, demonstrating sound decision-making and conflict-resolution skills to address challenges effectively.
  • Capable of managing multiple tasks efficiently while recognizing when to escalate issues for additional support.

Working at Hearth & Home Technologies:

As a division of HNI Corporation, Hearth & Home Technologies is dedicated to innovation in the residential building products sector. Our extensive product line includes a variety of fireplaces, inserts, stoves, fire tables, fire pits, and accessories, representing some of the industry's most esteemed brands. Our mission revolves around creating warmth, comfort, and peace of mind in the spaces where people live and gather.



  • Lake City, Minnesota, United States Hearth & Home Technologies Full time

    About Hearth and Home TechnologiesHearth and Home Technologies stands as the premier manufacturer of hearth solutions, offering a diverse range of products including gas, electric, and wood-burning fireplaces, as well as stoves. Our commitment to quality and customer satisfaction has established us as a leader in the industry.Position OverviewThe Seasonal...


  • Lake City, Minnesota, United States Hearth & Home Technologies Full time

    About Hearth and Home TechnologiesHearth and Home Technologies stands as the premier manufacturer of hearth solutions, offering a diverse range of products including gas, electric, and wood-burning fireplaces, as well as stoves. With a rich legacy of quality and customer satisfaction, we are committed to excellence in every aspect of our business.Position...


  • Prior Lake, Minnesota, United States Aerotek Full time

    Job Title: Order Processing Specialist Job Overview The primary responsibility involves accurately inputting customer order information into the system, ensuring proper organization for shipping and receiving processes. Essential Skills Proficient data entry abilitiesEfficient keying skillsStrong inventory management capabilitiesCompetence in computer...


  • Prior Lake, Minnesota, United States Aerotek Full time

    Job OverviewPosition Title: Order Processing SpecialistThe role involves accurately inputting customer order details into the system, ensuring they are organized for both shipping and receiving operations.Essential SkillsProficient data entry capabilitiesKeyboarding expertiseInventory oversightComputer proficiencyInterpersonal SkillsMeticulous attention to...


  • Lake City, Minnesota, United States Aerotek Full time

    Job Summary:Aerotek is seeking a skilled Production Assembly Specialist to join our team at a local manufacturing company in Lake City, MN. As a Production Assembly Specialist, you will be responsible for constructing sub-assemblies, assemblies, and finished products using small hand tools and light power tools. You will also handle out-box packaging...


  • Lake Elmo, Minnesota, United States Dahl Consulting Full time

    Job OverviewWE ARE UNABLE TO WORK WITH CORP-TO-CORPSPosition: Systems Analysis SpecialistContract Duration: 12 monthsWorksite Location: RemoteCompensation: $60-70/hr W2Role Summary:The primary responsibility of a Systems Analysis Specialist is to evaluate scientific, engineering, business, and various data processing challenges for application to electronic...


  • Maple Lake, Minnesota, United States Twin City Staffing Full time

    Job OverviewWe are looking for a committed and enthusiastic client support specialist to become part of our organization. This position plays a crucial role in delivering outstanding service to our clients, partners, and vendors by processing requests, addressing inquiries, and ensuring a seamless customer journey.Location: Maple Lake, MNWorking Hours: 8 am...


  • Forest Lake, Minnesota, United States Shopeko Optical Full time

    Position OverviewThe Eyewear Sales Specialist at Shopeko Optical plays a crucial role in delivering exceptional service to our patients and customers. This position involves assisting individuals in selecting, ordering, and dispensing high-quality eyewear tailored to their needs.Key ResponsibilitiesProvide outstanding patient and customer service throughout...

  • IT Specialist

    5 months ago


    Cass Lake, Minnesota, United States Department Of Health And Human Services Full time

    Summary The incumbent of this position serves as an Information Technology Specialist for Computers and Telecommunications for the Information Technology (IT) department at the Cass Lake Service Unit (CLSU), Cass Lake, MN. The incumbent is responsible for technical support of the CLSU. Travel within and outside the service unit area by government owned...


  • Lake City, Minnesota, United States HP Full time

    Enterprise Account Manager - Print SpecialistJob OverviewThis position is pivotal in crafting and implementing strategic account initiatives that align with both client goals and the offerings of HP.The individual will work closely with internal teams to pinpoint avenues for business expansion within established enterprise accounts through effective...


  • White Bear Lake, Minnesota, United States Eclipse Enterprises Full time

    Logistics Specialist - Incoming Goods Control SpecialistCompany OverviewEclipse Enterprises is a leading provider of logistics solutions for the healthcare industry. With a strong presence in Europe, we offer a range of services to manufacturers, including freight forwarding, documentation, and control of incoming goods.Your ResponsibilitiesCoordinate with...

  • Fresh Meat Specialist

    2 weeks ago


    Lake Elmo, Minnesota, United States Hy-Vee Full time

    Hy-Vee - 10th St North As a Fresh Meat Specialist at Hy-Vee, your responsibilities will include:Processing and presenting a variety of fresh meat products.Tenderizing, grinding, and preparing meat items for sale.Creating cutting lists for inventory management and ensuring product availability.Conducting quality control checks on meat products.Maintaining...


  • Forest Lake, Minnesota, United States Aerotek Full time

    Job OverviewPosition Title: Metal Finishing SpecialistRole Summary: The Metal Finishing Specialist is responsible for enhancing product surfaces through various finishing techniques. This includes grinding, deburring, filing, sanding, and polishing to meet established quality standards.Key Responsibilities:Perform finishing tasks using tools such as hand...


  • Heron Lake, Minnesota, United States Titan Industries Full time

    About Titan IndustriesTitan Industries is a leading service provider for the labor market, committed to empowering people and society. We advise, secure, and develop opportunities for individuals to thrive.Your RoleAs a Trainee for Employment Services Specialist, you will be part of our team, directly linking theory and practice. You will work closely with...


  • Big Lake, Minnesota, United States Aerotek Full time

    Job OverviewPosition Title: Manufacturing Production Specialist ($21-24/hr)As a Manufacturing Production Specialist, you will be responsible for operating and overseeing molding equipment to produce high-quality rubber products. Your role will involve preparing necessary inserts for the production line and adhering to both written and verbal guidelines to...


  • Lake Elmo, Minnesota, United States Conagra Brands Full time

    Job SummaryWe are seeking a skilled Electrical Systems Specialist to join our team at Conagra Brands. As a key member of our maintenance team, you will be responsible for the day-to-day troubleshooting and preventative care of our facilities' electrical and mechanical equipment and devices.Key ResponsibilitiesDesign and manage projects to upgrade electrical...


  • Big Lake, Minnesota, United States Aerotek Full time

    Job OverviewPosition Title: Manufacturing Production SpecialistRole Summary: Responsible for operating and overseeing molding equipment to produce rubber goods. Prepare necessary components for the manufacturing process. Adhere to both written and verbal guidelines to maintain product standards. Must be capable of lifting weights up to 50 lbs. Additional...


  • Prior Lake, Minnesota, United States Gaming Enterprise Full time

    Are you driven by the challenge of identifying exceptional talent for a dynamic organization? Join our team as a Talent Acquisition Specialist, where your expertise in sourcing and relationship-building will be pivotal. In this role, you will explore innovative strategies to attract top-tier candidates to our Gaming Enterprise through various programs and...


  • Maple Lake, Minnesota, United States Rhino Services Full time

    Position Overview Rhino Services is a leading rotational molding enterprise. We are seeking a dedicated Customer Service Support individual who excels in managing multiple tasks and prioritizing requests from both internal and external clients. This role requires a positive and helpful demeanor that resonates with our customers, focusing on our Wave Armor...


  • Maple Lake, Minnesota, United States Rhino Services Full time

    Position Overview Rhino Services is a leading rotational molding enterprise. We are dedicated to providing exceptional service and support to our customers. We are seeking a Customer Service Support individual who excels in managing multiple tasks and prioritizing requests from both internal and external clients. This role requires a positive and helpful...